Why does LEDNavigator-LC sometimes fail to detect LEDCube?

If this occurs, first check whether the hardware switch on the LEDCube device is turned on, whether the wireless transmitter and software dongle are inserted into the computer, and whether the LEDCube driver has been installed for first-time use. Then restart both the LEDCube hardware and the LEDNavigator-LC software. If the issue persists after multiple restarts, please contact THOUSLITE or your authorized distributor.