Why does LEDNavigator-LV sometimes fail to detect LEDView?

If this occurs, first check whether the hardware switch on the LEDView device is turned on, whether the USB data cable and software dongle are inserted into the computer, and whether the LEDView driver has been installed for first-time use. Then restart both the LEDView hardware and the LEDNavigator-LV software. If the issue persists after multiple restarts, please contact THOUSLITE or your authorized distributor.